Privacy Policy

Personal Data We Collect and Store

We may collect personal data from you in connection with our business operations when you provide it while using our website or PQFORCE. We distinguish between personal data associated with the use of our website and personal data that you enter and store in PQFORCE. Our website and PQFORCE are separate systems regarding data storage and application logic. 

Personal Data on Our Website

We collect personal data directly from you when you: 

• Fill out a contact form to reach our sales or support team, or register for an event 

• Subscribe to our newsletter 

• Leave a comment on a blog post 

The personal data we collect and store on our website may include your name, email address, telephone number and postal address. Payment details, such as credit card information collected when you purchase a PQFORCE subscription, are not stored by us but are forwarded to our payment service provider, where they are processed and stored. 

In addition, personal data may be collected indirectly via cookies from third-party providers. For further information, please refer to our separate Cookie Policy. 

Access Data Collected by the Hosting Provider (Access Logs)

Our website is hosted by Hostpoint AG (hereinafter referred to as the Hosting Provider). The following data is collected for each visit and stored in access log files: 

• IP address used 

• Visited website (Requested URL) 

• Date and time of access 

• Amount of data sent in bytes 

• Referrer URL 

• Browser type and version 

• Operating system used 

The Hosting Provider stores these logs primarily for legal reasons, such as detecting abuse. We do not evaluate this data. The hosting provider stores personal data only for as long as necessary to fulfill the purposes for which it was collected, provided there is a legitimate interest in retaining the data, a legal obligation to do so, or a technical necessity for its storage. For more information, please refer to the hosting provider’s privacy policy, available at https://www.hostpoint.ch/en/hostpoint/contact-gtc.html. 

Personal Data in PQFORCE

Personal data is collected directly when you: 

• Purchase a PQFORCE subscription and create user accounts 

• Create personnel resources in PQFORCE and record personal data about yourself or third parties (e.g. employees of your organisation) 

The personal data collected and stored in PQFORCE may include your name, email address, job title, working time model, and work activities. Depending on the administrator's system configuration and the implemented use cases, users may record additional personal data. 

The creation and provision of user accounts, along with control over data access in PQFORCE, lies entirely with you (the customer). We use personal data in PQFORCE that is anonymised for analysis purposes. It is explicitly not used for marketing purposes. 

We use service providers for the operation of PQFORCE. These providers manage application and database servers for PQFORCE and may therefore have indirect access to the data in PQFORCE. We ensure that these providers are subject to the same data privacy measures. 

The storage and processing of your data in PQFORCE is governed by the PQFORCE User Agreement. The following explanations refer solely to personal data on our website. 

How Do We Use Your Personal Data on Our Website?

We use your personal data to: 

• Provide our services to you 

• Respond to your enquiries 

• Process your orders 

• Send you marketing communications and newsletters 

• Improve our website and services 

We only use your personal data for the purposes we have explained to you and to which you have consented at the time of collection. 

How Long Do We Keep Your Personal Data on Our Website?

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or in accordance with legal and regulatory requirements or contractual agreements. 

Do We Share Your Personal Data on Our Website?

INTRASOFT may engage third parties ("service providers") to operate our website (particularly our Hosting Provider) or to assist in analysing the use of the website (e.g. Google Analytics). These third parties only have access to personal data necessary to perform their duties on behalf of INTRASOFT. 

Service providers who may access your personal data include: 

• Our Hosting Provider 

• Our online payment provider 

• Third-party analytics providers, such as Google Analytics 

We only share your personal data with service providers that comply with appropriate data protection safeguards. 

We may disclose your personal data on our website if we believe, in good faith, that such action is necessary: 

• To comply with a legal obligation (e.g. where required by law or in response to legitimate requests from authorities, such as courts or government agencies) 

• To protect the security of the website and defend our rights or property 

• To prevent or investigate potential misconduct in connection with us 

• To defend against legal claims 

Your Rights

You have the following data protection rights. To exercise these rights, you can email info@pqforce.com. We may ask you to verify your identity before responding. 

• Right of access: You have the right to request a copy of your personal data, which we will provide in electronic form. 

• Right to rectification: You may request correction of any inaccurate or incomplete data we hold about you. 

• Right to withdraw consent: If you have consented to the processing of your personal data, you have the right to withdraw that consent for future transactions. This includes unsubscribing from marketing messages. Once we receive notice of your withdrawal, we will no longer process your data for those purposes unless there is another legal basis for the processing. To unsubscribe from emails, click the "Unsubscribe" link in any message or contact us at info@pqforce.com. 

• Right to erasure: You may request that we delete your personal data if it is no longer required or has been processed unlawfully. 

• Right to restriction of processing: You may request limited processing of your data if it is inaccurate, unlawfully processed, or no longer needed for its original purpose, but cannot yet be deleted for legal reasons or at your request. 

• Right to data portability: You may request that we transmit your personal data to another controller in a standard format, provided that it is data you provided to us and we process it on the legal basis of your consent or to fulfil our contractual obligations. 

• Right to object to processing: If the legal basis for processing your personal data is our legitimate interest, you have the right to object to this processing based on your particular situation. We will comply unless we have a compelling legal basis or need to process the data to exercise or defend legal claims. 

• Right to lodge a complaint: You may contact a data protection authority if you believe your data is being processed in violation of applicable laws. This authority is the Federal Data Protection and Information Commissioner in Switzerland, located at Feldeggweg 1, CH – 3003 Bern, info@edoeb.admin.ch. 

Cookie Policy

Our website uses cookies and technologies that are technically necessary to deliver our services. For more details, please refer to our Cookie Policy. 

Data Security

We implement appropriate technical and organisational security measures to safeguard your data from manipulation, loss, or unauthorised access. Our security protocols are regularly updated to align with technological developments. 

We also take internal data protection very seriously. Our employees and service providers commissioned by us must maintain confidentiality and comply with applicable data protection laws. They only have access to personal data as necessary to perform their tasks. 

The security of your personal data is important to us. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data using commercially acceptable means, we cannot guarantee absolute security. We recommend using antivirus software, firewalls, and similar tools to safeguard your system. 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We therefore recommend reviewing it regularly. Changes take effect once published on this page. 

Contact Us

If you have any questions about this Privacy Policy, please do not hesitate to contact us at: info@pqforce.com