Your invoice provides an overview of your subscription and any changes made during the billing period. Here's a breakdown of the main fields: 

  1. Invoice Number: Unique identifier for the invoice.
  2. Invoice Due Date: The latest date by which payment is expected.
  3. Delivery Period (Billing Period): The subscription duration covered by the invoice.
  4. Recipient VAT ID: VAT number of the customer receiving the invoice.
  5. Billing Date: Date the invoice was created.
  6. System Name and Reference Code: Identifies the PQFORCE system and internal reference identification.
  7. Item/Description: Description of the billed service or subscription.
  8. Quantity: Number of billable projects (total minus 5 included free of charge).
  9. Unit Price: Cost per additional project or unit.
  10. Amounts: Totals for each line item are shown as applied tax rate, net, and tax amounts when VAT applies; only net values are displayed if reverse charge applies.
  11. VAT (if applicable): VAT is applied based on the customer’s VAT country. If not applicable, the reverse charge mechanism is applied, and the VAT is not displayed. The customer is responsible for their tax liability in their own country.
  12. Total: Total amount payable; shown as net if reverse charge applies.

Subscription upgrade invoice (pro-rata billing)

If you've upgraded your subscription during an active billing cycle, additional line items will be displayed on your invoice: 

  1. Remaining time of your billing cycle: Shown as a decimal (e.g., 0.456768), this represents the proportion of time left in your current billing period when the upgrade occurred.
  2. Quantity: Always calculated as the total number of projects you now have, minus the 5 always included in your subscription for free.
  3. Credit item for unused time on the previous subscription: This is a refund for the portion of your old subscription you didn’t use, calculated based on the remaining time.
  4. Charge item for remaining time on the upgraded subscription: This is the cost of the new subscription level, applied only to the remaining time in the billing cycle.

In this case, the difference between the credited and charged amounts is due immediately. Your next invoice will reflect the full price of the upgraded plan for the entire billing period. 

If you have any questions about your invoice or require further assistance understanding any part, please get in touch with our support team.